Located at the main entrance to the Sanctuary, Taita Hills Safari Resort & Spa is an inviting stone building of 60 spacious rooms and two suites, all with their own private viewing balcony. It has a museum that displays some of the World War 1 memorabilia as part of the rich history of Taita Taveta County.

Taita Hills Safari Resort & Spa has two elaborate suites and 60 well-appointed standard rooms with stunning views of the lush gardens surrounding the lodge, the beautiful free-form swimming pool and some have exclusive views of the watering hole.

The main restaurant Chala serves buffet breakfast, lunch, and dinner with live cooking counters preparing specialty dishes. Cuisines include Pan-African, Pan-European, and Pan-Asian.